Cancellation Policy
If you are unable to make your appointment: I will require 24 hour notice so we can offer your appointment slot to another client.
1
Unable to attend
Cancellations can be made via the Fresha booking app, up to 24 hours prior to the appointment time or by calling us directly on 07772 826818
2
Method of Cancellation
Cancellations made with less than 24 hours notice
3
Less than 24 hours notice given will result in a 25% charge.
Cancellations made with less than 12 hours notice
4
Less than 12 hours notice or a no show will result in a 50% charge.
Reminders
5
Reminder SMS/Emails will be sent 48 hours prior to your appointment.
Reservation Requirements
6
Please provide card details to confirm your appointment. Card details are encrypted and kept secure.
If you are late to your appointment, I may need to alter and/or shorten your service. You will still be required to pay the full booked service cost.